As E-commerce business head, you are a mini-CEO for the Capex E-commerce line of the business unit with an end to end responsibility. You will frame the strategies, Business Plan, Setup and lead the team to deliver strong culture and employee care, world-class customer experience, growth and profitability. You will lead 5 core functions such as sales, sourcing, category management, operations and Transport.
- Growth: Own end to end growth and P&L of the Line of Business.
- Drive demand (Customers), supply ( Vendors ), PnL, Operations, logistics teams to deliver best in class customer experience and growth.
- Solve customer problems: Leverage IdeaRX’s capability to solve Vendor’s and customer’s problems and strive to deliver real value.
- Build teams: Hire and develop high calibre teams, who can deliver exceptional customer experience, growth and sustain the same – build an environment that motivates people to thrive in their expertise and deliver aggressive results.
- Efficiency: Implement strong process and drive efficiency to deliver consistency and reliability – day in day out.
- Get things done.
- Ability and willingness to build something from scratch.
- Technology affinity and track record of employing systems to drive simplification and change.
- Fast learner and be comfortable working in a fast-changing startup environment.
- Must be street smart and should have the ability to handle crunch situations (police cases, fire in the warehouse) effectively.
Desired Profile :
- Preferably should have handled the leadership role in B2B E-commerce companies in India with an overall experience of 6+ years.
- Should have headed more than one of the following ( Sales, Operations, Strategies, Finance).
- Preferably have scaled a business from Startup to Mid / big scale.
- Should be either based in Chennai or willing to relocate to Chennai.